数字图书馆未成年读者个人信息保护的实践问题与解决路径

Practical Issues and Solutions regarding Personal Information Protection for Underage Readers in Digital Libraries

未成年读者是数字图书馆的重要服务对象,但实践中,未成年读者个人信息保护存在严重问题,应予以解决。研究发现,未成年读者个人信息保护的主要问题在于监护人知情同意权的适用落空,知情环节存在告知义务与知情权利失衡问题,同意环节存在同意验证性差与非理性自愿问题。数字图书馆可采取如下具体措施解决相关问题:在知情环节提供专业与多版本服务协议,严格履行法定的持续告知义务;在同意环节尊重同意撤回权与打破数据孤岛实现同意者身份集约认证。最后,数字图书馆还应注意保护孤儿与“事实孤儿”的个人信息权益。

Underage readers are important beneficiaries of digital libraries,but in practice,there are significant issues concerning the protection of their personal information that need to be addressed.Empirical research has revealed that the main problems related to the protection of personal information for underage readers lie in the ineffective application of the informed consent rights of guardians,an imbalance between disclosure obligations and the right to be informed in the disclosure process,and issues of weak consent verification and irrational voluntariness in the consent process.Digital libraries can implement the following specific measures to address these issues:providing professional and multi-version service agreements in the disclosure process and strictly fulfilling the statutory obligation of continuous disclosure;respecting the right to withdraw consent and breaking data silos to achieve concentrated authentication of consents.Additionally,digital libraries should also pay attention to protecting the personal information rights of orphaned children and de facto orphans.