摘要
签派运行是衡量航空安全水平极为重要的一环,其工作流程多、综合性强、出错率高。因此,签派员能否对风险进行及时辨识并做出有效操作十分重要。为了探究此系统的脆弱性,通过文献调研和专家咨询法,基于脆弱性理论识别影响签派运行安全的指标,综合运用DEMATAL-ISM-ANP构建签派运行风险系统脆弱性模型,以期进行科学且准确的风险管控,提升航空公司安全管理水平。结果表明,需要加强培训力度、健全规章制度与提高签派员的岗位胜任力。
Dispatch operation is an extremely important part of measuring aviation safety level,and its workflow is multiple and comprehensive.It is also significantly influenced by human factors,resulting in a high error rate.Therefore,it is important for dispatchers to identify the risk in advance and make effective operations.In order to investigate the vulnerability of this operation system,the indicators that affect the safety of dispatching operation from three aspects were identified based on literature research and expert consultation method.DEMATAL-ISM-ANP were used to build a systematic vulnerability model of dispatch operation risk system,in order to carry out scientific and accurate risk management and improve airline safety management.The results show that there is a need to strengthen training efforts,improve regulations and improve the competency of dispatchers.
作者
罗凤娥
陈芷涵
LUO Feng’e;CHEN Zhihan(Air Traffic Management College,Civil Aviation Flight University of China,Guanghan 618307,Sichuan,China;Flight Operation Institute of Professional Technic and Personnel Training,Civil Aviation Flight University of China,Guanghan 618307,Sichuan,China)
出处
《科技和产业》
2023年第20期138-143,共6页
Science Technology and Industry
基金
民航局教育人才类项目“基于能力导向培养的航空运行控制虚拟仿真实验中心建设”(0252108)。
