兼职护士管理体系在静配中心人力资源调配中的应用效果

The application of part-time nurse management system in human resources allocation at pharmacy intravenous admixture service center

目的:探讨兼职护士管理体系在静脉用药调配中心人力资源调配中的应用效果。方法:成立静脉用药调配中心兼职护士管理小组,开发兼职管理信息系统,制定准入资质、培训策略、质量监督管理、药物耗损管理、绩效管理、人力资源统筹安排等方案,构建静脉用药调配中心兼职护士管理体系,比较两组药物冲配平均时间、药物配置近似错误发生率及兼职护士、静配中心及临床科室满意度。结果:静脉用药调配中心兼职护士管理体系实施后,药物冲配平均时间从(122.20±4.95)min缩短至(101.06±10.91)min(P<0.001);药物近似配置错误发生率由实施前0.125‰降至0.058‰(P<0.05);兼职护士满意度、静配中心满意度及临床科室满意度较实施前明显提升(P<0.001)。结论:静脉用药调配中心兼职护士管理体系的构建,可以高效调配护理人力资源,提高工作效率,实现人力资源科学、动态管理。

Objective:To explore the effectiveness of part-time nurse management system on human resources allocation at pharmacy intravenous admixture service center.Methods:A management team of parttime nurses at the pharmacy intravenous admixture service center was established with its information system developed accordingly,and an implementation plan was formulated regarding access qualifications,training strategies,quality control,drug depletion management,performance management,human resources coordination and arrangement.The average time of drug dispensing,the incidence of approximate error of drug dispensing and the satisfaction from part-time nurses,pharmacy intravenous admixture services and clinical departments were compared between the two groups.Results:After the implementation of part-time nurse management system in pharmacy intravenous admixture service center,the average time of drug dispensing was shortened from(122.20±4.95)min to(101.06±10.91)min(P<0.001).The incidence of drug approximate disposition error decreased from 0.125‰to 0.058‰(P<0.05).The satisfaction from part-time nurses,pharmacy intravenous admixture services and clinical departments were significantly improved(P<0.001).Conclusion:The part-time nurse management system can reasonably allocate human resources and improve work efficiency,which helps achieve the goal of scientific and dynamic management of human resources.