基于移情设计的资讯类数字产品适老化改造研究

RESEARCH ON AGING ADAPTATION OF INFORMATION DIGITAL PRODUCTS BASED ON EMPATHIC DESIGN

探讨移情设计在资讯类数字产品适老化改造中的作用机制,以提升老年用户的满意度。介绍移情设计理论及其3个层次,通过文献研究梳理其在适老化改造中的应用;分析老年用户对于资讯类数字产品的需求和痛点,总结改造现状,进而得出对应的改造策略。得出移情设计在视觉层、行为层和社会层的的具体设计方法。移情设计在资讯类数字产品适老化改造中的应用可以为同类设计提供方法策略。

This paper discusses the action mechanism of empathy design in the aging transformation of information digital products,so as to improve the satisfaction of elderly users.Introduce the theory of empathy design and its three levels,and sorts out its application in aging-friendly transformation through literature research;Analyzes the needs and pain points of elderly users for information digital products,summarizes the current situation of transformation,and then draws the corresponding Retrofit strategy.The concrete design methods of empathy design in visual,behavioral and social layers are obtained.The application of empathetic design in the aging transformation of information digital products can provide methods and strategies for similar designs.