数字化转型驱动的专精特新“小巨人”组织韧性前因组态研究——基于上市企业年报文本挖掘的fsQCA分析

Antecedent Configuration for the Organizational Resilience of SRDI“Little Giants”Driven by Digital Transformation:A fsQCA Analysis Based on Text Mining of Listed Companies’Annual Reports

为揭示数字化转型驱动下专精特新“小巨人”组织韧性前因条件的组态效应,本文以132家专精特新“小巨人”上市企业为样本,运用自然语言处理法进行文本挖掘,构建了企业数字化转型指数,并采用fsQCA分析了制造过程数字化转型、商业模式数字化转型、非沉淀冗余资源、沉淀性冗余资源、感知能力、适应能力以及创新能力等前因条件对组织韧性的整体作用机制。研究发现:组织韧性提升的本质为多因素的耦合与协同,具有多元化的模式和多条路径。在数字化转型驱动下,专精特新“小巨人”高组织韧性前因组态包括“全面数字化转型—适应能力”双元协同型、“商业模式数字化转型—创新能力”双元协同型和“制造过程数字化转型—资源—能力”三元协同型。数字化转型在“专精特新”企业高组织韧性前因组态中发挥创造机制、增强机制和重塑机制。“专精特新”企业在利用数字化转型提升组织韧性方面呈现一定的聚焦性,且这种聚焦性受企业数字化水平高低影响。本文拓展和丰富了数字化转型驱动下组织韧性提升机制的理论研究,也为进一步优化“专精特新”企业培育提供了对策建议。

Organizational resilience is the cornerstone for SRDI(specialized-refinementdifferential-innovation)“little giants”to overcome their weaknesses and achieve innovative development in the VUCA era.Digital transformation is a critical strategy for enhancing the organizational resilience of SRDI“little giants”.However,there are few studies on exploring the synergy among digital transformation,firm resources,and capability to enhance the organizational resilience of SRDI“little giants”.Therefore,based on the resource-based view and the dynamic capability theory,this paper first constructs a theoretical model of the antecedent configuration for the organizational resilience driven by digital transformation,which includes seven antecedent conditions in the three aspects of redundant resources,dynamic capability,and digital transformation.Then,it employs 132 SRDI“little giants”as the sample,and establishes a digital transformation index for SRDI“little giants”.After that,by applying the natural language processing method,this paper mines text from the annual reports of the sample,and calculates the level of digital transformation.Finally,by adopting the fsQCA analysis,this paper examines the synergistic influence mechanism of antecedents such as digital transformation of manufacturing processes,digital transformation of business models,low-discretion slack,high-discretion slack,perception ability,adaptability,and innovation ability on organizational resilience.The results indicate that the promotion configuration of organizational resilience driven by coupling and synergizing multiple factors is diverse.Data analysis shows that the antecedent configuration of high organizational resilience driven by digital transformation can be divided into three types:a dual synergy of“comprehensive digital transformation–adaptability”,a dual synergy of“business model digital transformation–innovation ability”,and a triple synergy of“manufacturing process digital transformation–resource–capability”.Digital transformation plays a role in creating,enhancing,and reshaping the antecedent configuration of high organizational resilience in SRDI“little giants”.Meanwhile,there is a certain degree of focus rule in the use of digital transformation to enhance organizational resilience,and the rule is affected by the level of digitalization.The study depicts the synergistic effect of core antecedents on organizational resilience,examines the dual complexity of digital transformation effects and organizational resilience enhancement mechanisms,and more accurately and systematically reveals the antecedents of organizational resilience.The conclusions indicate that SRDI“little giants”should adopt digital transformation tactics that match their own resource base and ability level,so as to maximize the effective synergy of the three factors and improve organizational resilience.Future research can employ the dynamic configuration theory and the dynamic QCA method to explore the impact of digital transformation on the antecedent configuration of organizational resilience at different stages,so as to further uncover the complex and dynamic interaction process between digital transformation and organizational resilience.