国内外酒店人力资源管理研究趋势及热点分析——基于CiteSpace的文献计量学分析

Analysis of Research Trends and Hotspots of Human ResourceManagement in Domestic and Foreign Hotels——Based on Bibliometric Analysis of CiteSpace

采用文献计量学研究方法,从中国知网(CNKI)、Web of Science(核心库)中选取2011—2022年酒店业人力资源管理相关文献,通过对发文作者、机构、关键词等进行聚类分析,梳理相关研究热点的演化路径及趋势。研究发现,国内外酒店人力资源管理研究的年度发文量趋势差异明显,国内发文主体间缺少合作与沟通交流,发文期刊的权威性较弱。员工流失率是国内研究的主要问题,研究内容与实际问题紧密相连,国外研究以管理质量、实践为主,国内相关研究亟待向更高层面的理论探索转变。

This study adopts bibliometric research method,selects the relevant papers of human resource management in hotel industry published from 2003 to 2023 in China Knowledge Network(CNKI)and Web of Science(core library),and sorts out the evolution path and hotspot trends with clustering analysis of authors,institutions,and keywords,etc.The research finds that there is significant difference in the annual publication trends of domestic and foreign hotel human resource management research.There is lack of cooperation and communication among domestic publication subjects,and the authority of publication journals is weak.The staff turnover rate of domestic research is the main problem of management,and the research content is closely related to the actual problem.While foreign research is mainly focused on the management quality and practice.The relevant domestic research needs to be urgently shifted to a higher level of theoretical exploration.