从理念到实践:生成式人工智能在智慧图书馆中的应用探索

From Concept to Practice: Exploring the Application of Generative Artificial Intelligence in Smart Libraries

以ChatGPT为典型代表,生成式人工智能在2022年异军突起,迅速渗透至各行各业。作为人工智能系统从“能用”到“好用”的重大技术突破,生成式人工智能契合了数字图书馆向智慧图书馆转型的基本方向,将带来在资源建设、服务模式、服务生态等方面的创新应用。浙江图书馆之江新馆构建了智慧图书馆一体化框架,并积极探索在该框架中应用生成式人工智能的可能性。其探索启示图书馆要积极寻求技术赋能:加强合作,升级软硬件基础设施;加强本地数据建设,完善数据语料库;拓展智慧服务场景,改进用户交互体验。并从数据安全、法律风险、AI伦理层面规避可能的技术风险。

In 2022,generative artificial intelligence,with ChatGPT as a prominent example,emerged as a powerful force,rapidly infiltrating various industries.Representing a significant technological breakthrough from being merely functional to being user-friendly,generative artificial intelligence aligns with the fundamental direction of the digital library's transformation into a smart library.It promises innovative applications in resource development,service models,and service ecosystems.The Zhejiang Library's Zhejiang Xinguan has constructed an integrated framework for smart libraries and actively explored the potential applications of generative AI within this framework.This exploration serves as a valuable insight for libraries,encouraging them to seek technological empowerment through enhanced collaboration,upgraded hardware and software infrastructure,strengthened local data development,expanded smart service scenarios,and improved user interaction experiences.It also highlights the importance of mitigating potential technological risks from data security,legal issues,and AI ethics.