超越技术赋能:数字化改革中的治理模式重塑何以可能

Beyond Technology Empowerment:How Can Governance Model Be Reshaped in Digital Reform

赋能论、组织变革论、系统论是当前数字治理研究的三种主要视角。赋能论强调数字技术对治理主体的赋能,组织变革论关注数字技术应用所驱动的科层组织变革,而系统论则聚焦数字政府建设中公共治理系统的转型。上述三种视角都具有自身的合理性,但是它们之间的分立限制了数字治理理论的体系性与解释力。以过程性框架整合三类研究视角,数字治理发展可以被解释为从技术赋能到组织变革、再到系统重构的治理模式重塑过程。其中,技术赋能是治理模式重塑的逻辑起点,组织变革是治理模式重塑的触发条件,系统重构是治理模式重塑的政府端结果。三者在时序上的演进以及系统重构后的治理输出,构成了治理模式的重塑。

Technology empowerment,organizational change and system transformation are the three main perspectives of current digital governance research.Empowerment theory focuses on the empowerment of digital technology to governance subjects,organizational change theory emphasizes the bureaucratic organizational change driven by the application of digital technology,and system theory focuses on the transformation of governance system in the development of e-government.The three perspectives have their own rationality,but their separation limits the systematization and explanatory power of digital governance theory.Integrating three perspectives with a process framework,the development of digital governance can be interpreted as a process of governance model reshaping from technology empowerment to organizational change and then to system restructuring.Technology empowerment is the starting point of governance model remodeling,organizational change is the triggering condition of the remodeling,and system reconstruction is the explicit result of the remodeling.The evolution of the three stages in time sequence and the output of governance after system reconstruction constitute the reshaping of governance model.