护士共情能力和人文关怀品质现状及相关性研究

Study on status quo of nurses' empathy ability and humanistic care quality and correlation

目的 了解护士共情能力和人文关怀品质现状,探讨两者的相关性。方法 采用便利取样法,于2022年2—5月应用一般资料调查表、中文版杰弗逊共情量表和护士人文关怀品质量表对甘肃省5市12所公立医院的601名护士进行调查,并对数据进行分析。结果 共回收合格问卷573份。共情量表总均分为(107.10±19.26)分,条目均分为(5.36±0.96)分,平均得分率为76.14%。人文关怀品质量表总均分为(118.60±17.60)分,条目均分为(4.09±0.61)分,平均得分率为81.85%。多元线性回归分析表明,医院等级、父母对护士职业的态度及工作满意度是护士共情能力的主要影响因素;婚姻状况、医院等级及父母对护士职业的态度均是护士人文关怀品质的主要影响因素(均P<0.05)。Pearson相关分析显示,护士共情能力和人文关怀品质呈正相关(r=0.682,P<0.01)。结论 甘肃护士共情能力和人文关怀品质分别处于中等及良好水平,共情能力与人文关怀品质间关系密切。护理管理者在人文关怀品质培训中应融入共情课程,以此促进护士共情能力和人文关怀品质的提升。

Objective To understand the status quo of nurses' empathy ability and humanistic care quality,and explore the correlation between them. Methods Using the convenient sampling method,601 nurses from 12 public hospitals in five cities of Gansu Province were investigated by using the general information questionnaire,the Chinese version of Jefferson empathy scale and the nurses' humanistic care quality scale from February to May 2022,and the data were analyzed. Results A total of 573qualified questionnaires were collected. The overall average score of the empathy scale was(107.10±19.26)points,and the average score of items was(5.36 ±0.96)points,with an average score rate of 76.14%. The total average score of humanistic care quality scale was(118.60±17.60)points,and the average score of items was(4.09±0.61)points,with an average score rate of81.85%. The multivariate linear regression analysis showed that hospital grade,parents' attitude towards the nurse's occupation and job satisfaction were the main influencing factors of nurses' empathy ability,while marital status,hospital grade and parents' attitude towards the nurse's occupation were the main influencing factors of nurses' humanistic care quality(all P<0.05). Pearson correlation analysis showed that nurses' empathy ability was positively correlated with the quality of humanistic care(r=0.682,P <0.01). Conclusions The empathy ability and humanistic care quality of nurses in Gansu Province is at medium and good levels respectively,and there is a close relationship between empathy ability and humanistic care quality. The nursing managers should integrate empathy courses into the quality training of humanistic care,so as to promote nurses' empathy ability and humanistic care quality.