基于六西格玛的DMAIC模式在临床护士培养及管理中的应用

Application_of DMAIC model,based on Six Sigma in training and management of clinical research nurse

目的 探讨对基于六西格玛的DMAIC模式构建在临床护士(clinical research nurse,CRN)培养及管理中的应用。方法 选取2021年12月~2023年4月本院自愿报名参加并符合条件的CRN96例,根据培训与管理方式不同分为两组,实验组采用基于六西格玛的DMAIC模式进行培训管理,对照组采用常规培训与管理。记录两组CRN干预前以及干预3个月后理论考核成绩、临床沟通能力、解决问题能力以及综合能力评分。结果 干预后,两组理论考核成绩、临床沟通能力及综合能力均有提高,实验组干预后基础知识、专业知识及总分均高于对照组(P<0.05);实验组GICCS评分显著高于对照组(P <0.05);实验组干预后理性问题解决与正性问题定向评分均高于对照组(P <0.05);实验组综合能力4个维度及总分高于对照组(P <0.05)。结论 基于六西格玛的DMAIC模式对CRN进行培训与管理能提升CRN对基础理论知识与专业知识水平,并提高CRN的沟通能力与解决问题的能力,同时完善CRN的综合能力。

To analyze the application of DMAIC model based on Six Sigma in the training and management of clinical research nurse._96 cases of CRNs who voluntarily registered and met the conditions from December 2021 to April 2023 in our hospital,and they were divided into two groups according to different training and management methods,the experimental group adopted DMAIC model based on six Sigma for training management,while the control group adopted conventional training and management methods.Theoretical asssment scores,clinical communication ability,problem solving ability and comprehensive ability scores were recorded for the two groups before intervention and 3 months after intervention.After intervention,the theoretical test scores,clinical communication ability and comprehensive ability of the two groups were improved,and the basic knowledge,professional knowledge and total score of the experimental group were higher than those of the control group(P<0.05);the GICCS score of the experimental group was significantly higher than that of the control group(P<0.05);the scores of rational problem solving and positive problem orientation in the experimental group were higher than those in the control group(P<0.05);the four dimensions and total scores of the experimental group were higher than those of the control group(P<0.05).Training and management of CRN based on DMAIC model of six Sigma can improve the basic theoretical knowledge and professional knowledge of CRN,improve the communication ability and problem solving ability of CRN,improve the comprehensive ability of CRN.