摘要
随着城市化进程的加快,公交作为重要的城市交通方式,面临着新的挑战和变革。而Z世代青年群体作为未来的主力消费者和城市居民,对于公交行业的发展至关重要。本文通过了解Z世代青年的消费习惯、价值观和出行需求,针对其特点进行公交服务的创新与优化,提出相应的公交营销策略,以提升公交的吸引力和竞争力。
With the acceleration of urbanization,public transportation,as an important mode of urban transportation,is facing new challenges and changes.As the main consumers and urban residents in the future,the Generation Z youth group is very important for the development of the bus industry.This paper understands the consumption habits,values and travel needs of Generation Z youth,innovates and optimizes public transportation services according to their characteristics,and proposes corresponding public transportation marketing strategies to enhance the attractiveness and competitiveness of public transportation.
作者
林明玉
Lin Mingyu(Guangdong Vocational College of Hotel Management,Dongguan 523000)
出处
《城市公共交通》
2023年第12期42-46,共5页
Urban Public Transport
关键词
城市公交
Z世代
消费特性
客流
营销
urban public transport
Generation Z
consumption characteristics
passenger flow
marketing