民族地区特色智慧药学服务平台的建设和应用

Construction and Application of Characteristic Intelligent Pharmacy Service Platform in Ethnic Areas

目的 构建适用于民族地区特色的智慧药学服务平台,以优化药师资源,改善药学服务质量。方法 以四川省凉山彝族地区为例,通过结合多种形式的彝语用药指导,对成熟的药学服务软件进行改进创新。结果 平台经过初步运行,药学部初步建立了彝语用药指导共计150条,平台日均推送461条用药指导内容,其中彝汉用药指导276条,患者可通过微信公众号、手机短信等途径接收,用药指导覆盖率明显提升。结论 通过彝族地区特色药学服务平台提升了彝族地区药学服务质量,满足彝族患者的个性化需求,可为其他民族地区的药学服务提供新的思路和方法。

Objective To construct a characteristic intelligent pharmacy service platform in ethnic areas,to optimize pharmacist resources,and to improve the quality of pharmacy services.Methods Taking Liangshan Yi autonomous prefecture of Sichuan Province as an example,the pharmaceutical care software was improved and innovated by adding various forms of medication guidance in Yi language.Results The platform was initially operated and 150 Yi language medication guidance was established.The platform pushes 461 medication guidance content daily,including 276 Yi and Han medication guidance.Patients can receive them through WeChat's official account or short message service(SMS),and the medication guidance rate has been significantly improved.Conclusion The characteristic pharmaceutical service platform in the Yi region can substantially improve the quality of pharmaceutical service,meet the individual demands of Yi patients and provide new ideas and methods for pharmaceutical service in other ethnic areas.