吉林省居民电子居民健康卡使用意愿的影响因素研究

Study on Influencing Factors of Intention to Use E-health Card for Residents in Jilin Province

目的:探究吉林省居民电子居民健康卡使用意愿的影响因素,为电子居民健康卡更好地普及和推广提供参考依据。方法:以UTAUT模型为基础,结合感知风险、自我效能和技术焦虑因素设计问卷并对吉林省居民展开调查,采用秩和检验和多重线性回归分析验证各因素对电子居民健康卡使用意愿的影响。结果:居民对电子居民健康卡的使用意愿在绩效期望、努力期望、便利条件、社会影响、感知风险、技术焦虑、自我效能方面均具有统计学意义(P<0.05)。感知风险和技术焦虑是影响电子居民健康卡使用意愿的负向因素(P<0.05)。结论:绩效期望、努力期望、便利条件、社会影响、感知风险、技术焦虑、自我效能均是影响电子居民健康卡使用意愿的因素。未来,电子居民健康卡的推广普及建议明确关键切入点,持续升级电子居民健康卡应用程序,丰富其便民惠民功能,同时做好宣传和培训,强化平台的信息保护。

Objective:To explore the influencing factors of intention to use Jilin province e-health cards for residents,so as to provide reference for better popularization and promotion of e-health cards.Methods:Based on the UTAUT model,a questionnaire was designed to investigate factors including perceived risk,self-efficacy,and technical anxiety and the survey was conducted among residents in Jilin province.Rank sum test and multiple linear regression analysis were used to verify the influence of each factor on intention to use Jilin province e-health cards for residents.Results:Performance expectancy,effort expectancy,facilitating conditions,social influence,perceived risk,technology anxiety and self-efficacy had significant effects on the intention to use e-health cards(P<0.05).Perceived risk and technology anxiety were two negative factors affecting residents'use of e-health cards(P<0.05).Conclusion:Performance expectancy,effort expectancy,facilitating conditions,social influence,perceived risk,technology anxiety and self-efficacy are the factors that affect residents'willingness to use e-health cards.In the future,the popularization of e-health cards is suggested to find the key entry point.It is recommended to constantly deepen the upgrading of the e-health card application program,enrich the facilitating conditions and benefit of e-health card,and strengthen the publicity,training and platform information protection.