技术焦虑会阻碍老年人IT使用吗?

LI Yong,YANG Simin,GUAN Hui,MAO Taitian

在老年人IT使用意愿影响因素的实证研究中,技术焦虑对IT使用相关变量的作用不尽一致,研究结果分歧不利于指导实践。为消除这种分歧,文章采用Meta分析法,对收集的45项研究的相关系数进行整合,并对调节效应进行分析以探究结果异质性的来源。研究发现:老年人技术焦虑与感知易用性、感知有用性、使用意愿呈较弱的负相关关系,被试特征(学历、技术使用经验)、社会背景(地理区域、经济发展水平、信息通信技术发展水平、文化背景)与技术类型是不同研究结果异质性的影响因素。

In current empirical researches on the influencing factors of senior citizens’IT use willingness,as for the effect of technology anxiety on the variables related to IT use,the results are not consistent.The inconsistency of research results not only challenges relevant theories,but also is not good for guiding practice.By means of meta-analysis,this paper first integrates the correlation coefficients of 45 studies,and then analyzes the moderating effects,so as to make clear why and how the inconsistency of research results arises.It is found out that senior citizens’technology anxiety is negatively related to the perceived ease of IT use,the perceived usefulness of IT as well as their IT use willingness.Besides,senior citizens’personal characteristics(i.e.,their educational and technical experiences),their social background(i.e.,their geographical,economic,technological and cultural background)and different types of technology applied are the main influencing factors of the inconsistent research results.