乡镇(街道)社工站发展困境与对策的个案研究--以广东“双百工程”J市L街道社工站为例

A case study on the development dilemma and countermeasures of township(street)social work stations--Taking L street social work station in J city of Guangdong’s“Double Hundred Project”as an example

我国乡镇(街道)社工站建设仍处于起步发展阶段,在建设进程中面临着行政色彩重、督导人才不足和制度未完善等一系列问题。对广东J市L街道社工站进行个案研究,通过实地观察、访谈,分析L街道社工站主要存在行政事务繁重、专业服务空间缩减、“零基础”社工较多、欠缺专业服务能力、专业培训数量多但实效性不足、督导人才紧缺、专业支持难以保证、薪酬待遇有限、社工职业认同感低的发展困境,并提出强化社工站监管机制、提升职业准入门槛和健全社工服务评价体系、改善社工培训机制、健全社工督导薪酬体系和增强督导人才队伍建设、出台社工薪酬晋升政策的对策建议,以期为促进全国乡镇(街道)社工站高质量发展提供参考。

The construction of township(street)social work stations in China is still in its infancy.In the process of construction,it faces a series of problems such as heavy administrative color,insufficient supervision talents and imperfect system.This study conducts a case study of L street social work station in J city of Guangdong province.Through field observation and interviews,it analyzed that L street social work station mainly has heavy administrative affairs,reduced professional service space,more‘zero-based’social workers,lack of professional service capabilities,and a large number of professional training,but lack of effectiveness,shortage of supervisory talents,difficulty in ensuring professional support,limited salary,and low professional identity of social workers.It also puts forward some countermeasures and suggestions to strengthen the supervision mechanism of social work stations,improve the threshold of occupational access,improve the evaluation system of social work services,improve the training mechanism of social workers,improve the supervision and compensation system of social workers,strengthen the construction of supervision and talent team,and introduce the promotion policy of social work compensation,so as to provide reference for promoting the high-quality development of social work stations in villages and towns(streets)across the country.