一种层次化的人为差错分类方法

A Hierarchical Human Error Classification Method

针对人为差错在差错描述的全面性、一致性以及方法本身的有效性等方面的不足,提出一种层次化的人为差错分类新方法。将当前的各种人为差错分类方法分为3类,分析各种方法的特点和缺陷。提出从宏观到微观分层次的分类思想,将人为差错分为4个层次,针对每个层次构建详细的分类框架;运用该方法对航空维修中的人为差错进行示例分析,演示方法的使用流程。分析结果表明:该方法是一种有效的人为差错分类方法,可用于指导各种任务场景的人为差错辨识。

A new hierarchical human error classification method is proposed to overcome the shortcomings of human error in the aspects of comprehensiveness and consistency of error description and the effectiveness of the method itself.The current human error classification methods are divided into three categories,and the characteristics and defects of each method are analyzed.Human errors are divided into four levels,and a detailed classification framework is constructed for each level.Human errors in aviation maintenance are analyzed by this method,and the application process of the method is demonstrated.The analysis results show that the method is an effective human error classification method and can be used to guide the human error identification in various task scenarios.