人工智能产品人机交互设计标准化研究

Research on the Standardization of Human-Computer Interaction Design for Artificial Intelligence Products

人工智能技术的发展催生了大批量智能产品,推动了人机交互模式的转变,对人机交互设计提出更高要求。系统梳理人机交互技术在人工智能产品中的应用和发展,分析近几年的人机交互技术的发展趋势,构建面向人工智能产品的人机交互三维体系构架,理清人机交互设计领域工作范围和边界。研究交互设计标准化的必要性和可行性,梳理人工智能产品的交互设计中的标准化需求,结合目前国内外交互设计方面的标准化工作,提出人机交互设计领域标准化重点研究内容。

With the development of artificial intelligence(AI)technology,a large number of AI products have been produced,which promotes the transformation of human-computer interaction(HCI)mode and puts forward higher requirements for HCI design.The application and development of HCI technology in AI products are systemically summarized,the development trend of HCI technology in recent years is analyzed,and the three-dimensional architecture of HCI oriented to AI products is constructed,to clarify the scope and boundaries of HCI design.This paper studies the necessity and feasibility of HCI design standardization,identifies the standardization requirements,and combines the current standardization work of HCI design at home and abroad,creatively puts forward the key research contents of HCI design.