摘要
随着上海人口老龄化趋势加剧,养老服务业发展备受关注。服务标准化作为一种有效管理手段,对于提高养老服务质量、推动养老服务业发展具有重要作用。本文通过对上海养老服务业服务标准化的现状和存在问题进行分析,提出优化服务标准体系、提升服务供给质量、完善政策法规、加强机构建设、推进智慧技术应用和加强行业监管等方面的对策,促进上海养老服务业高质量发展。
With the trend of aging population in Shanghai,the development of the elderly care service industry has attracted much attention.As an effective management means,service standardization plays an important role in improving the elderly care services and promoting the development of the industry.By analyzing the current situation and existing problems of service standardization in Shanghai’s elderly care service industry,this paper proposes measures to optimize the service standards system,improve the quality of services,policies and regulations,strengthen institutional construction,promote the application of smart technology and strengthen industry supervision,so as to promote the high-quality development of Shanghai’s elderly care service industry.
作者
马振鹏
孟秀焕
MA Zhen-peng;MENG Xiu-huan(School of Economics and Management,Shanghai Technical Institute of Electronics Information)
出处
《标准科学》
2024年第2期59-64,共6页
Standard Science
基金
山东省社科规划管理办课题“山东省数字经济园区生态系统构建及生态赋能机制研究”(项目编号:21CSDJ38)
中国成人教育协会社会学习研究院课题“上海市养老服务人才队伍建设问题及对策研究(项目编号:ZCXY2023011)”
教育部产学合作协同项目“跨学科交叉的‘新医科’人才培养路径探究(项目编号:202101089006)”资助。
关键词
服务标准化
养老服务业
发展对策
service standardization
elderly care services
development measures