物业参与社区服务居家养老的必要性分析及建议

Suggestions for Property Management to Participate in Community Services for Home-based Elderly Care Based on Necessity Analysis

社区居家养老正在成为我国人口老龄化时期最为重要的主流养老方式,但实践表明这一养老模式目前仍存在公共资源有限、市场资源参与不足、整合利用效率差、公共服务与市场服务衔接配合存在间隙、养老服务供给链不完整等问题。为了推动公共服务与市场化服务的有机衔接,促进养老服务体系的优化,公平与效率并重地服务于老年人,本文从养老需求的共性与差异化分析出发,结合社区与住宅小区物业服务的性质特点,从公共服务主体合意构成角度分析了住宅小区物业协同社区提供养老服务的必要性,并提出了合理化建议:物业企业协同社区提供普遍性养老服务,以市场“公益性”服务弥补“公共资源”不足;物业协同社区联络市场,优化利用市场资源满足养老服务多元化需求;物业通过提供信息协同社区和市场优化养老服务供给链,加强养老服务供给主体有机衔接。

Community home-based elderly care is becoming the most important mainstream elderly care mode during the aging population period in China.However,there are still problems with community home-based elderly care in practice,such as limited public resources,insufficient participation from market resource,low efficiency in integration and utilization,gaps in the connection and coordination between public and market services,and an incomplete elderly care service supply chain.In order to promote the organic connection between public and market-oriented services,promote the optimization of the elderly care service system,and serve the elderly with equal emphasis on fairness and efficiency.This article analyzes the necessity of residential community property cooperation in providing elderly care services based on the commonality and differentiation of elderly care needs,combined with the characteristics of community and residential community property services,from the perspective of the rationality of the composition of public service subjects.Based on the necessity analysis,the author proposes to promote property enterprises to collaborate with communities to provide universal elderly care services,to bridge the gap in"public resources"with market"public welfare"services and to promote the property collaborat with community to connect with market,optimizing the supply of resources in the elderly care service market to meet diversified needs;Promoting rational suggestions for property management to optimize the supply chain of elderly care services by providing information to communities and markets,and improve the organic connection of elderly care service supply entities.