价值共创:社会治理中数字赋能的实现机制

Value co-creation:Reshaping the implementation mechanism of digital empowerment in social governance

进入数字时代,数字技术为社会治理效能提升带来新机遇。如何充分发挥数字技术的正向效用,实现整体社会公共价值的最大化目标,成为数字技术驱动社会治理体系与治理能力现代化转型的关键所在。已有研究对社会治理中数字赋能的效果仍存在认知分野,理论预设与经验证据之间饱含张力。基于社会治理内在合作性和价值共创的理论视角,通过回顾数字技术赋能社会治理的效能衡量及其生成逻辑,阐释提升数字技术效能的价值共识机制、价值共生机制、价值共增机制,并围绕机制间的相互作用与数字赋能社会治理效能提升对未来研究进行展望。

In the digital age,technology brings new opportunities for improving governance efficiency.However,fully leveraging digital technology and maximizing public value has become the key to the modernization of governance systems.But,there remains a cognitive divide in the effectiveness of digital empowerment in social governance and tension between theoretical assumptions and empirical evidence.By reviewing the effectiveness measurement and generation logic of digital technology empowerment governance,based on the theoretical perspective of value cocreation,this paper elaborates on the value consensus mechanism,value symbiosis mechanism,and value increase mechanism to enhance the effectiveness of digital technology.Future research approaches are proposed around the interaction between mechanisms,the improvement of digital empowerment governance effectiveness,and the identification of contingency factors that affect the effectiveness of digital empowerment governance.