智慧旅游研究的文献计量及热点前沿趋势分析

Bibliometrics,Hot Topics and Frontiers Analysis of Smart Tourism Research

智慧旅游是促进旅游市场加速发展、推动产业转型升级的有力抓手。以Web of Science数据库2011—2022年收录的智慧旅游文献作为研究对象,应用基本统计、关键词聚类图谱、突现值指标等文献计量方法,对智慧旅游的研究热点、前沿及演化趋势展开分析。结果表明:智慧旅游近年来已成为重要的热门研究领域,我国研究机构和学者在该领域表现突出;研究热点聚集在智慧旅游背景下的商业目标拟定和达成研究、大数据获取和应用研究、智慧旅游软硬件和系统研究;演化趋势表现出单一主题向多主题的扩散以及理论向实践应用的拓展;前沿趋势表现为以客户为中心的旅游业智慧化运营、智慧旅游驱动的旅游业可持续发展、新兴数智科技对智慧旅游的赋能机制。最后提出研究展望。

Smart tourism is a powerful hand to promote the accelerated development of tourism market and the transformation and upgrading of industry.Taking the smart tourism literature included in the Web of Science database during 2011—2022 as the research object,bibliometric methods such as basic statistics,keyword clustering mapping,and sudden value indicators are applied to analyze the research hotspots,frontiers,and evolutionary trends of smart tourism.The results show that smart tourism has become an important and popular research field in recent years,and China’s research institutes and scholars have made an eye-catching performance in this field,the research hotspots are gathered in the research of formulating and achieving business objectives in the context of smart tourism,the research of big data acquisition and application,and the research of smart tourism hardware and software and systems,the evolutionary trend shows the proliferation of a single theme to multiple themes and the expansion of theories to practical applications,the frontier trend shows the customer-centered approach to smart tourism,and the evolutionary trend shows the customer-centered approach to smart tourism.The evolutionary trends show the proliferation of single topics to multiple topics and the expansion of theories to practical applications,the frontier trends are customer-centered intelligent operation of tourism,the sustainable development of tourism driven by intelligent tourism,and the enabling mechanism of emerging digital intelligence technology for intelligent tourism;and finally.Some research outlooks are proposed.