社会心理服务体系建设评价指标体系构建

Construction of Evaluation Indicator System for Social Psychological Service System

构建科学系统的社会心理服务体系建设评价指标,为精准评价和完善社会心理服务体系建设提供量化参考依据。通过文献政策分析、质性访谈、德尔菲专家咨询法构建并筛选一、二、三级指标,采用层次分析法进行权重计算。结果,通过文献政策分析初步形成6个一级指标、18个二级指标、58个三级指标的原始指标池;通过质性访谈补充1个二级指标,22个三级指标;通过两轮德尔菲专家咨询筛选指标并确定权重,专家积极系数为90%,专家的权威系数为0.89,其中判断依据为0.93,熟悉程度为0.85,最终形成精确的社会心理服务体系建设评价指标体系,包括一级指标6个、二级指标19个、三级指标60个。社会心理服务体系建设评价指标体系紧密结合国家政策要求,构建过程科学严谨,层次清晰,可操作性强,适用于省、市、区县三级阶段性考核和评价。

Constructing a scientifically sound evaluation indicator system for the development of the social psychological service system provides a quantitative reference basis for precise evaluation and improvement.Through literature and policy analysis,qualitative interviews,and the Delphi expert consultation method,a three-tiered system of indicators was constructed and refined.Weight calculations were performed using the Analytic Hierarchy Process(AHP).The results showed that a preliminary pool of 6 primary indicators,18 secondary indicators,and 58 tertiary indicators were formed through literature policy analysis.Through qualitative interviews,one additional secondary indicator and 22 tertiary indicators were supplemented.Through two rounds of Delphi expert consultation,indicators were selected and their weights were finalized.The expert's positivity coefficient was 90%,and the expert's authority coefficient was 0.89.The judgment criterion was 0.93,and the familiarity degree was 0.85.Ultimately,an accurate evaluation indicator system for the construction of a social psychological service system was formed,including 6 primary indicators,19 secondary indicators,and 60 tertiary indicators.The evaluation indicator system for the construction of social psychological service system is closely combined with national policy requirements,with a scientific and rigorous construction process,clear hierarchy,and strong operability.It is suitable for phased assessment and evaluation at the provincial,municipal,and district levels.