“情景-应对”下临时团队效能影响因素与提升路径

The Influencing Factors and Improvement Path of Temporary Team Effectiveness Under Scenario-Response

现代社会,公共卫生事件、事故灾难和社会安全事件等极端事件不可避免。作为应对极端事件的关键选项,临时团队如何在复杂、动态和不确定性极强的极端情境压力下提高效能,成为亟需解决的问题。文章采取混合研究方法,首先通过访谈编码等定性研究,识别出极端情境下影响临时团队效能的主要因素,进而构建“情景-应对”下团队效能提升的理论假设模型,进行实证检验。研究发现,在极端情境中,临时团队情境应对会通过团队凝聚力影响团队效能,团队成员对极端情境的感知强度在其中起调节作用。文章在“情景-应对”框架下展开研究,丰富和拓展了危机管理与应急管理的研究内容与边界,为极端情境临时团队的组织与管理提供了经验与启示。

In modern society,extreme events such as public health events,accident disasters and social security events are inevitable.As a key option to deal with extreme events,how to improve the effectiveness of temporary teams under the pressure of complex,dynamic and highly uncertain extreme situations has become an urgent problem to be solved.The article adopts a mixed research method.First,through qualitative research such as interview coding,it identifies the main factors that affect the effectiveness of temporary teams in extreme situations,and then constructs a theoretical hypothesis model of"situational response"team effectiveness improvement for empirical testing.The study found that in the extreme situation,the temporary team situation response will affect team effectiveness through team cohesion,and the perceived strength of team members to the extreme situation plays a moderating role.The research is carried out under the framework of"scenario-response",which enriches and expands the research content and boundary of crisis management and emergency management,and provides experience and inspiration for the organization and management of temporary teams in extreme situations.