国外应急信息质量评价研究进展与趋势思考

Research Progress and Trends of Foreign Emergency Information Quality Evaluation

[目的/意义]旨在回顾应急信息质量评价研究,梳理相关研究结构及内容特征,并展望未来研究。[研究设计/方法]基于“全评价”体系的评价六要素对21世纪以来国外应急信息质量评价研究进展进行总结和分析。[结论/发现]国外应急信息质量评价研究集中于医疗健康领域,评价主体单一;评价标准包括来源、交换获取、内容、表达、效用五个维度,主要指标有准确性、完整性、一致性和及时性。未来研究趋势是大数据环境下网络应急信息质量评价、混合评价方法、构建完善的应急信息质量评价指标体系。[创新/价值]从“全评价”体系角度系统梳理国外应急信息质量评价研究进展,有助于从信息质量方面提升国家公共危机应急反应能力。

[Purpose/Significance]The purpose of this paper is to review the emergency information quality evaluation research,sort out the structure and content features of related research,and look forward to future research.[Design/Methodology]Based on the six evaluation elements of"Full Evaluation"system,this paper summarizes and analyses the progress of foreign academic research on emergency information quality evaluation since the 21st century.[Findings/Conclusion]The results of the study show that since the 21st century,foreign research on the evaluation of emergency information quality mainly focuses on the healthcare field and the evaluation topics single.The quality evaluation criteria of emergency information include five dimensions:source,exchange acquisition,content,presentation,and utility.The main indicators are accuracy,completeness,consistency,and timeliness.The future research trends are to evaluate the quality of network emergency information under the environment of big data,the hybrid evaluation methods and the construction of a well-established evaluation index system of emergency information quality.[Originality/Value]A systematic review of the development of foreign research on the quality evaluation of emergency information from the perspective of the"Full Evaluation"system is helpful to improve the national public crisis emergency response capability in terms of information quality.