面向国家战略的产业竞争情报场景化智慧服务模式研究

Scenario-Based Competitive Industrial Intelligent Service Model for National Strategy

通过对面向国家战略的产业竞争情报智慧服务进行场景化、细粒度描述,构建产业竞争情报场景化智慧服务模式,以赋能复杂环境下产业高质量发展。首先,梳理国内外关于“场景化服务、产业竞争情报服务模式、智慧情报与情报智能服务”等相关研究,提出“产业竞争情报场景化智慧服务”的概念内涵;其次,沿着“战略引领与需求牵引—场景解构与细粒度刻画—平行系统与虚实交互—范式转变与服务升维”的研究逻辑,融合场景理论、平行智能思想,构建产业竞争情报场景化智慧服务模式;最后,以新能源汽车产业进行实证研究,为该行业竞争情报服务融慧进阶提出有效路径。本文提出了产业数字化升级、产业核心技术攻关、产业应急协同处突、新产业新业态培育四大情报服务场景,基于产业情报场景描述五元组,从服务内容、服务主体、服务客体、服务工具/手段、服务能力维度对其进行全景式描绘,构建了面向国家战略的产业竞争情报场景化智慧服务模式,并以新能源汽车产业为例,验证了本文模式的可行性与有效性。

To describe industrially competitive intelligence service with fine granularity,this study constructs a scenario-based model for industrial competitive intelligent service,to enable the high-quality development of industry in complex environments.First,by inspecting domestic and foreign research on“scenario-based service,industrial competitive intelligence service model,intelligent intelligence,and intelligence intelligent service,”the concept of“scenario-based intelligent service for industrial competitive intelligence”is advanced,following the research logic of“strategic leadership and demand traction,scenario positioning and fine-grained characterization,parallel systems and virtual-real interactions,paradigm shift and service dimension upgrading”to construct a scenario-based intelligent service model of industrial competitive intelligence by fusing scenario theory and parallel intelligence thought.Based on an empirical study conducted on the new energy automobile industry,this study proposes an effective path for industrial competitive intelligence service.Four scenarios of intelligence service are considered for industry,including digital upgrading,core technology,emergency coordination,new industry,and new business cultivation,based on the five-tuple description of industrial intelligence scenarios,providing a panoramic description of the dimensions of service content,subject,object,tool/means,and capability.Accordingly,a scenario-based competitive industrial intelligent service model is constructed for national strategy,based on the new energy automobile industry as an example,to verify the feasibility and effectiveness of the model.