政府创新的动因、过程与效果——基于OPSI案例库的多案例文本分析

Causes,Processes and Effects of Government Innovation——Multiple Case Text Analysis Based on the OPSI Case Library

政府创新是公共部门为了提高行政效率和增进公共利益而进行的创造性变革,在实践界和理论界都受到关注。本研究以OECD成立的公共部门创新观测站(OPSI)案例库为研究对象,随机选取100个案例进行文本分析。发现政府创新的前因条件分别分布在环境、组织和个人3个层面,其中来自媒体关注、政治要求、公众需求的环境压力、充足的组织资源和具备专业知识的个人是创新的主要动因;在创新协作过程中,共同理解和分享目标是良好协作关系的前提,以同一区域、公共部门之间的协作最为普遍,他们更倾向于共同实施创新;在创新效果上,提高公民满意度和外部参与还有待进一步提高。本研究试图为政府部门更好的进行创新提供经验启示。

Government innovation refers to a creative reform carried out by the public sector to improve administrative efficiency and enhance public interests.It has attracted attention in both practical and theoretical circles.This study took the case library of the Public Sector Innovation Observatory(OPSI)established by the OECD as the research object,and randomly selected 100 cases for text analysis.It was found that the antecedent conditions of government innovation are distributed in three dimensions:environment,organization and individual.Among them,environmental pressure from media attention,political requirements,public demand,slack organizational resources and personal conditions with professional knowledge are the main motivations for innovation.In the process of innovation collaboration,common understanding and sharing of goals are the prerequisite for a good collaborative relationship.Collaboration between public departments in the same region is the most common,and they are more inclined to jointly implement innovation;in terms of innovation effects,citizen satisfaction and external participation still need to be improved.This study attempts to provide empirical insights for government innovation.