基于岗位分类的医院药学绩效评价研究

Research on Hospital Pharmacy Performance Evaluation Based on Post Classification

目的:在岗位评价基础上,对医院药学岗位进行科学分类分层,构建药学岗位绩效评价标准。方法:应用因素比较法对医院药学岗位进行分类分层并确定岗位价值系数;应用德尔菲法、层次分析法构建药学岗位绩效评价指标体系并确定绩效评价标准。结果:医院药学岗位分为临床药师、研究药师、静配药师、调剂药师和采购药师5类岗位。从服务、流程、质量、成本4个维度确定药学岗位绩效评价指标与权重,建立以合理用药为导向的药学岗位绩效评价标准。结论:药学绩效评价体系建设符合新医改对药学服务转型发展的要求,有利于提升药学人员积极性,提高药学服务效率与效益。

Objective:On the basis of post evaluation, the hospital pharmacy posts are scientifically classified and stratified, and the performance evaluation standard of pharmacy posts is constructed.Methods:The hospital pharmacy posts are classified and stratified by factor comparison method and the post value coefficient is determined. Delphi method and analytic hierarchy process are used to construct the performance evaluation index system of pharmaceutical posts and determine the performance evaluation standards.Results:Pharmacy posts in hospitals are divided into 5 categories, including clinical pharmacists, research pharmacists,static pharmacists, dispensing pharmacists and purchasing pharmacists. The indexes and weights of pharmaceutical post performance evaluation are determined from 4 dimensions: service, process, quality and cost, and the evaluation standard of pharmaceutical post performance oriented to rational drug use is established.Conclusion:The construction of pharmaceutical performance evaluation system meets the requirements of the reform of public hospitals for the transformation and development of pharmaceutical services,which is conducive to enhancing the enthusiasm of pharmaceutical personnel and improving the efficiency and benefit of pharmaceutical services.