数字治理视域下互联网平台未成年人保护现状与建议

Current Situation and Suggestions for the Protection of Minors on Internet Platforms under the Perspective of Digital Governance

本文基于数字治理视角,运用文本分析法、德尔菲法和层次分析法,构建互联网平台未成年人保护指标体系,以81家互联网平台的用户协议和隐私条款的文本内容为样本进行分析。研究发现,在信息提示维度,游戏平台得分最高,直播平台亟待加强;在技术保护维度,四类平台得分均过半,总体表现较好;在防沉迷(综合)管理维度,音视频平台得分最高,其他平台还需提升;在应急、投诉和举报机制上,游戏平台得分最高,直播平台得分最低;在隐私和个人信息保护制度上,四类平台表现良好;在科学普及和宣传教育上,游戏平台得分过半,音视频平台得分最低。基于此,本文提出要完善防沉迷功能,优化平台应急机制,加强科学普及和宣传教育的政策建议。

This paper based on the perspective of digital governance,utilizes text analysis,the Delphi method,and analytic hierarchy process to construct an indicator system for the protection of minors on internet platforms.The textual content of user agreements and privacy policies from 81 internet platforms is analyzed as samples.The research reveals that in the dimension of information prompts,gaming platforms score the highest while live streaming platforms require significant enhancement.Across the technical protection dimension,all four types of platforms score above half,demonstrating overall good performance.Regarding anti-addiction management,audio-video platforms score the highest,while other platforms need improvement.In terms of emergency response,complaints,and reporting mechanisms,gaming platforms score the highest while live streaming platforms score the lowest.All four types of platforms exhibit good performance in privacy and personal information protection systems.In terms of scientific dissemination and publicity education,gaming platforms score above half while audio-video platforms score the lowest.Finally,this paper proposes the need to improve anti-addiction functions,establish platform emergency mechanisms,and strengthen policy recommendations for scientific dissemination and publicity education.