引入智能虚拟讲解员的云展厅构建与交互反馈研究

Research on Construction and Interactive Feedback of Online Exhibition Hall with Introduction of Intelligent Virtual Agent

奥林匹克遗产是全人类的宝贵财富,利用科技与文化艺术相融合,对实现北京冬奥会及奥林匹克遗产和精神文化的多元呈现和高效传播至关重要.线上云展厅作为信息时代数字博物馆发展的重要趋势,虽然在单项数字博物馆与交互系统技术研究方面已具备较好的基础,但尚未形成体系化、智能化、交互友好的冬奥会奥林匹克数字博物馆系统.面向北京2022年冬季奥林匹克运动会,提出一种具有交互反馈的云展厅系统构建方式,通过构建具有虚拟讲解员的智能交互云展厅,进一步探索交互反馈在知识传播型的数字博物馆中对于非物质文化遗产的传播作用.为了探索视听交互反馈对云展厅的奥林匹克精神文化传播的影响,同时提升知识传播型云展厅中的用户体验,对32名参与者进行用户实验.研究结果表明,所构建的云展厅能够极大地促进奥林匹克文化与精神的传播;同时,在云展厅中引入视听交互反馈能够提高用户的感知控制,从而有效地提升用户体验.

The Olympic heritage is the treasure of the world.The integration of technology,culture,and art is crucial to the diversified presentation and efficient dissemination of the heritage of the Beijing Winter Olympics.As an important trend form of digital museums in the information era,online exhibition halls lay a good foundation in the research on individual digital museums and interactive technologies,but so far,no systematic,intelligent,interactive,and friendly system of the Winter Olympics digital museum has been built.This study proposes an online exhibition hall construction method with interactive feedback for the Beijing 2022 Winter Olympics.By constructing an interactive exhibition hall with intelligent virtual agent,it has further explored the role of interactive feedback in disseminating intangible cultural heritage in a knowledge dissemination-based digital museum.To explore the influence of audio-visual interactive feedback on spreading Olympic spiritual culture in the exhibition hall and improve the user experience,the study conducts a user experiment with 32 participants.The results show that the constructed exhibition hall can greatly promote the dissemination of Olympic culture and spirit,and the introduction of audio-visual interactive feedback in the exhibition hall can improve users’perceptual control,thereby improving the user experience.