电信网络诈骗犯罪被害人心理隐损的表征分析及其修复路径研究——基于51份被害人访谈材料的NVivo质性分析

Characterization Analysis of Implicit Psychological Trauma of Victims of Telecom and Online Fraud and Path Research on Remediation--Based on the Qualitative Analysis with NVivo of Interview Materials of 51 Victims

电信网络诈骗犯罪被害人心理隐损是被害人被骗后心理演化过程中出现的隐性损伤。对电信网络诈骗犯罪被害人心理隐损进行质性研究,厘清被害人被骗后的心理表征,对及时修复被害人心理、促进案件追赃挽损、提高司法机关的执法公信力都具有重大现实意义。采用NVivo12质性研究软件,对51份电信网络诈骗犯罪被害人的访谈材料进行文本分析,发现电信网络诈骗犯罪被害人在被骗后存在萎靡衰败型心理、创伤应激型心理、乖戾怨恨型心理、恶逆变型心理等心理隐损的现实表征。对此,需要关注被害人的心理健康,警惕其产生报复性逆反犯罪倾向;强化沟通交流,提高追赃挽损的实效性;完善纾困援助,搭建倾诉性交流平台;重视多元主体协同修复,拓展多元化纾困路径,有效修复被害人的心理隐损。

Telecom and Online Fraud can cause psychological trauma that may not be immediately apparent.This trauma can manifest during the victim's psychological recovery process after being deceived.Conducting qualitative research on the implicit psychological trauma experienced by victims of telecommunications network fraud crimes is crucial.This research aims to clarify the psychological manifestations that occur after the victim is deceived and to actively repair the victim's psychology.The ultimate goal is to promote the recovery of losses and improve the credibility of law enforcement and judicial organs.NVivol2,a qualitative research software,was used to analyze the interview materials of 51 victims of telecommunications network fraud crimes.The study found that victims experience various psychological manifestations after being deceived,including depression,trauma stress,grumpy resentment,and‘evil inversion’psychology.Therefore,it is important to prioritise the psychological well-being of victims and remain vigilant against retaliatory crimes.This can be achieved by improving communication and the effectiveness of recovering stolen goods and damages,perfecting relief assistance,and creating a platform for confidential exchanges.It is also crucial to emphasise collaborative efforts in repairing the damage caused by multiple parties and expanding diverse relief options.By doing so,the hidden psychological damage suffered by victims can be actively addressed.