社区网格员职业倦怠、负性情绪和积极应对方式现状调查

Current Situation Investigation on Job Burnout,Negative Emotions,and Positive Coping Style of Community Grid Members

目的 探讨社区网格员职业倦怠、积极应对方式与负性情绪的关系。方法 采用MBI-GS中文版职业倦怠量表、简易应对方式问卷中的积极应对方式分量表、情绪平衡量表(ABS)中的负性情绪分量表对1 607名社区网格员进行问卷调查。结果 社区网格员的负性情绪与积极应对方式呈显著负相关(r=-0.28),与职业倦怠则呈显著正相关(r=0.37);积极应对方式与职业倦怠呈显著负相关(r=-0.20)。职业倦怠对负性情绪具有显著正向预测作用(β=0.34),积极应对方式在职业倦怠与负性情绪中起调节作用(β=-0.12)。结论 职业倦怠对社区网格员负性情绪具有预测作用,积极应对方式则在其中起调节作用,应针对此人群的职业倦态状况和积极应对方式进行综合干预。

Objective To explore the relationship of community grid members’job burnout,positive coping style and negative emotion.Methods A questionnaire survey was conducted among 1607 community grid members with the MBI-GS Chinese version of the job burnout scale,the positive coping style subscale in the simple coping style questionnaire,and the negative emotion subscale in the Affect Balance Scale(ABS).Results The negative emotions and positive coping styles of community grid members were significantly negatively correlated(r=-0.28),and significantly positively correlated with job burnout(r=0.37);there was a significant negative correlation(r=-0.20)between positive coping style and job burnout.Job burnout had a significant positive predictive effect on negative emotions(β=0.34).While positive coping style played moderating role in job burnout and negative emotions(β=-0.12).Conclusion Job burnout has a predictive effect on the negative emotions of community grid members,and positive coping styles play a moderating effect,so comprehensive intervention should be conducted to address the job burnout status and positive coping style of this population.