以用户为中心的早产儿家庭支持护理微信小程序的开发与应用

Development and implementation of WeChat mini program for family support care of premature infants based on user centered design

目的:开发并应用早产儿家庭支持护理微信小程序,为早产儿家庭支持护理提供可行的工具。方法:采用“以用户为中心的设计”方法,通过文献回顾结合半结构化访谈发掘早产儿父母的家庭支持护理需求,根据需求构建小程序的模块内容,采用快速原型模型设计,实现早产儿家庭支持护理微信小程序的开发,并进行测试及可用性评价。结果:成功开发了名为“早产儿Nursing”的微信小程序客户端及后台数据管理系统,包含NICU住院期、出院过渡期、出院居家期3个时期,每个时期附有知识模块、技能模块和经验模块的内容。将该程序应用于临床,测试结果显示其系统可用性量表总平均分为82.73分,具有良好的用户体验和可用性。结论:早产儿家庭支持护理微信小程序的应用可为早产儿父母提供住院期-过渡期-居家期一体化的家庭护理支持,值得临床推广使用。

Objective:To realize the development of WeChat mini program for family support care of premature infants,and provide a feasible tool for family support care of premature infants.Methods:Using a"user-centered design"approach,through literature review and semi-structured interview,the family support care needs of premature parents were discovered,and the module content of the mini program was constructed according to the needs,through the design of rapid prototype model,the development of WeChat mini program for family support care of premature infants was realized,and the test and usability evaluation were carried out.Results:The WeChat mini program client and backstage data management system had been successfully developed,including NICU hospitalization period,discharge transition period and discharge home period,each period is accompanied by knowledge modules,skills modules and experience modules.The WeChat mini program named"Nursing of premature infants"had been released and used with good user experience and usability.The test results showed that the total average score of the System Usability Scale was 82.73 points.Conclusion:The development of WeChat mini program of family support care for premature infants can provide parents with the integration of family care support during hospitalization period,transition period and home period,which is worthy of clinical promotion.