装备制造企业三类核心人员质量绩效评价及其应用研究

Research on Quality Performance Evaluation and Application of Three Types of Core Personnel in Equipment Manufacturing Enterprises

装备制造企业人员质量绩效评价是提高产品质量和企业竞争力的有力抓手。针对装备制造企业的研发、管理和操作人员在企业内部质量管理中的职能,系统分析了职能内涵并充分考虑指标数据来源,设计了包括基本质量绩效、人员质量奖惩和人员质量创新3个维度的全员质量绩效指标体系。综合考虑主观权重和客观权重的特征,采用组合赋权法确定指标权重并运用线性合成法实施质量绩效评价。最后通过案例说明了该方法的应用价值和指导作用,为改进全员质量绩效提供理论和实践指导。

The quality performance evaluation of personnel in equipment manufacturing enterprises is a powerful tool for improving product quality and enterprise competitiveness.Based on a systematic analysis of the responsibilities of R&D,management,and operation personnel in equipment manufacturing enterprises in internal quality management,and the source characteristics of indicator data,a comprehensive quality performance evaluation index system has been developed,which includes basic quality performance,personnel quality rewards and punishments,and personnel quality innovation.With the characteristics of subjective and objective weights,a combination weighting method is used to determine the weights and a linear synthesis method is used to evaluate quality performance.The case study demonstrates the application value and guiding role of this method,which provides theoretical and practical guidance for improving the quality performance of all employees.