新能源汽车管理与服务关键技术研究综述

Review on Key Technologies of Electric Vehicle Management and Service

随着新能源汽车的推广应用,车辆规模爆发式增长的同时,在新能源汽车的产品端、运行端以及服务端出现了一系列问题:产品质量监管成效低、运行安全管控不精准、公共服务管理不全面。这些问题影响着新能源汽车的安全可靠运行,制约着新能源汽车产业的发展,已经成为了行业的痛点。在汽车数字化的时代背景下,以大数据为核心,推动新能源汽车管理与服务关键技术的发展,是实现新能源汽车安全可靠高效应用、消除消费者安全焦虑、推动产业跨越式发展的必要支撑和保障。为了较为全面地综述该领域的技术水平和创新成果,从新能源汽车质量测评和溯源技术、新能源汽车安全运行管控和充电服务技术、新能源汽车行为分析辨识和碳核算技术3方面详细论述新能源汽车管理与服务关键技术的研究现状,并重点介绍了“运行大数据+”的新能源汽车“质量监管-运行管控-服务管理”技术体系,最后对目前新能源汽车管理与服务关键技术在产品质量监管、运行安全管控以及公共服务管理等方面存在的问题进行总结,对以大数据分析和挖掘为核心的新能源汽车“质量监测-运行管控-服务管理”技术进行展望。该综述可为新能源汽车管理与服务相关技术的进一步提高提供借鉴,也可为未来该领域技术的发展方向提供参考。

With the promotion and application of electric vehicles,the scale of vehicles has exploded.Simultaneously,a series of problems have emerged on the product side,operation side,and service side of electric vehicles:the effectiveness of product quality evaluation is low,the operation safety monitoring is inaccurate,and the service management is incomplete.These problems affect the safe and reliable operation of electric vehicles,restrict the development of the electric vehicle industry,and have become a significant issue for the industry.In the era of automobile digitalization,where big data serves as the core,advancing the development of key technologies in electric vehicle management and services is crucial.This not only ensures the safe,reliable,and efficient application of electric vehicles but also provides essential support and assurance in alleviating consumer safety concerns,ultimately fostering the industry's leapfrog development.To provide a comprehensive overview of technology and innovation in the field,this study extensively discusses the research status of key technologies in electric vehicle management and services.It delves into three aspects:electric vehicle quality assessment and traceability technology,safe operation control and charging service technology,and behavior analysis,identification,and carbon accounting technology.The focus centers on the technical system of‘operation big data+’in the electric vehicle‘quality evaluation-safety monitoring-service management.’Finally,summarizes the existing problems in product quality supervision,operation safety monitoring,and public service management of key technologies of new energy vehicle management and service.Outlook the“quality monitoring-operation control-service management”technology of new energy vehicles with big data analysis and mining as the core.This review can provide a reference for the further improvement of electric vehicle management and service-related technologies and also provide a reference for the future development direction of technology in this field.