基于公平与效率优化的放射报告分配流程改进研究

Study on the improvement of radiology report distribution process based on fairness and efficiency optimization

本研究探讨了报告分配流程在放射科中的改进实践及其对医院整体运营的积极影响。通过与信息中心及RIS厂商的合作,报告分配流程得到全面优化和改造,提高了报告的准确性和及时性,进而提升了医生的工作效率和患者的诊疗体验。多劳多得规则和公平原则的应用为医生提供了更强的激励和更公平的工作环境,进一步提高了医生的工作效率和积极性。此外,报告分配功能的上线缩短了报告的书写完成时间,使医生有更多时间专注于患者的诊疗。通过统计已分配报告的收费项目、计算部位数、选择合适的医生以及自动分配报告等策略,实现了报告的公平、高效分配,这些改进措施优化了诊疗流程,提高了工作效率和准确性,为医院的整体运营和患者满意度做出了积极贡献。本研究为其他科室的优化改革提供了有益的借鉴和参考,并为未来持续改进奠定了基础。

This study explores the improved practices of report distribution processes in the radiology department and their positive impact on hospital-wide operations.Through collaboration with the information center and RIS vendors,the report distribution process has been comprehensively optimized and transformed,enhancing the accuracy and timeliness of reports,thereby improving both doctors’work efficiency and patients’diagnostic experiences.The application of the“more work,more pay”rule and the principle of fairness provide doctors with stronger incentives and a more equitable working environment,further enhancing doctors’work efficiency and motivation.Additionally,the implementation of report distribution functionality has shortened the time required for report writing,allowing doctors to focus more on patient diagnosis.By strategies such as counting the charged items of assigned reports,calculating the number of body parts,selecting suitable doctors,and automatic report distribution,a fair and efficient report distribution has been achieved.These optimize diagnosis processes,increase work efficiency and accuracy,and contribute positively to hospital-wide operations and patient satisfaction.This study provides useful insights and references for the optimization and reform of other departments,laying the foundation for future improvement.