分布式协同:公众如何影响政府众包创新采纳

Distributed Collaboration:How the Public Affects Government Crowdsourcing Innovation Adoption

政府众包是政府与公众紧密互动并实现合作生产与价值共创的一种模式。探索政府众包创新采纳的影响机制,有助于提升政府创新采纳效能。本研究采用扎根理论分析广东省禅城区政府众包实践案例,研究发现:公共性价值、系统性支持、政府主体动机、平台机制以及公众主体动机显著影响政府众包创新采纳,其中具备公共资源属性的“公众”要素作用凸显,据此提炼出蕴含公众、政府、平台和环境四要素的分布式协同创新采纳框架;预期中的公众参与意愿和参与能力在分布式协同创新的初次采纳和持续采纳两个阶段,通过“公众-政府”“公众-环境-政府”“公众-平台-政府”三条路径对政府的创新采纳产生影响。

Government crowdsourcing is a model of close interaction between the government and the public and achieves value co-creation,which has its particularity in public management.Exploring the impact mechanism of government crowdsourcing innovation adoption can help improve the efficiency of government innovation adoption.This study adopts grounded theory to analyze the practical cases of government crowdsourcing in Chancheng District.It finds that public value,systemic support,government subject motivation,platform mechanism,and public subject motivation significantly affect the adoption of government crowdsourcing innovation.Among them,the“ public”element with the attribute of public resource plays a prominent role.Based on this,a distributed collaborative innovation adoption framework containing four elements of the public,government,platform,and environment,is extracted.The expected public participation willingness and ability have an impact on the government's innovation adoption through three paths of“ public-government”,“public-environment-government”,and“ public-platformgovernment”during the initial adoption and continuous adoption stages of distributed collaborative innovation.