数字政府赋能“慧政惠企”了吗?——基于政务服务信息化的视角

Has Digital Government Empowered“Smart Governance and Benefiting the Enterprises”?—Perspective of Government Service Informatization

本文利用“互联网+政务服务”试点政策,构建双重差分模型识别政务服务信息化对企业全要素生产率的影响,并通过平行趋势检验、倾向得分匹配、安慰剂检验、替换变量等方法进行稳健性检验。结果表明,政务服务信息化能够显著促进试点地区企业的全要素生产率提升,且主要通过交易成本降低效应和强化市场竞争效应来发挥作用。异质性分析表明,政务服务信息化对企业全要素生产率的提升作用在处理信息服务事项、处于中东部地区、非国有属性、人力资本水平较高、处于管制行业的企业样本中更明显。本文为揭示数字政府建设的微观红利效应提供了理论视角,也为进一步优化我国数字化营商环境提供了重要的政策启示。

This paper uses the pilot policy of“internet plus government service”to build a difference-in-difference model to identify the impact of government service informatization on enterprises'productivity,and conducts robustness tests through parallel trend test,propensity score matching,placebo test,replacement variable and other methods.The results indicate that informatization of government services can significantly promote the total factor productivity of enterprises in pilot areas,mainly through the effect of reducing transaction costs and strengthening market competition.Heterogeneity analysis shows that the role of government service informatization in improving enterprises'productivity is more evident in the sample of enterprises dealing with information service matters,located in central and eastern regions,with non-state-owned attributes,with high levels of human capital,and belonged to regulated industries.This study provides theoretical perspective for revealing the micro dividend effect of digital government construction,and provides policy inspiration for further optimizing the digital business environment.