激励化管理对护理人员工作质量的影响评价

Evaluation of the Impact of Incentive Management on the Work Quality of Nursing Staff

目的评价激励化管理对护理人员工作质量的影响。方法回顾性分析2021年1—12月山东大学附属儿童医院儿科实施常规管理的13名护理人员作为对照组,2022年1—12月山东大学附属儿童医院儿科实施激励化管理的12名护理人员作为观察组。比较不同管理模式对2组护理人员工作质量的影响。结果观察组个人成就感评分为(39.87±4.12)分,高于对照组的(33.37±3.90)分;观察组情感耗竭、去人格化评分分别为(23.34±3.86)分、(9.12±1.34)分,低于对照组的(30.96±5.17)分、(14.40±1.32)分,差异有统计学意义(P<0.05)。观察组工作投入量表(utrecht work engagement scale,UWES)评分高于对照组,差异有统计学意义(P<0.05)。观察组职业获益感评分高于对照组,差异有统计学意义(P<0.05)。观察组护理水平评分高于对照组,差异有统计学意义(P<0.05)。观察组核心胜任力评分高于对照组,差异有统计学意义(P<0.05)。结论激励化管理对护理人员工作质量提高具有积极影响,可减轻护理人员职业倦怠感,提升工作投入状况、职业获益感及护理水平。

Objective To evaluate the impact of incentive management on the work quality of nursing staff.Methods A retrospective analysis was performed on 13 nurses who implemented routine management in the department of pediatrics,Children's Hospital Affiliated to Shandong University from January to December 2021 as the control group,and 12 nurses who implemented incentive management in the department of pediatrics,Children's Hospital Affiliated to Shandong University from January to December 2022 as the observation group.nursing staff in 2 groups were compared.Results The personal achievement score of observation group was(39.87±4.12)points,which was higher than that of control group(33.37±3.90)points.The scores of emotional exhaustion and depersonalization in the observation group were(23.34±3.86)points and(9.12±1.34)points,respectively,which were lower than(30.96±5.17)points and(14.40±1.32)points in the control group,and the difference was statistically significant(P<0.05).The utrecht work engagement scale(UWES)score of the observation group was higher than that of the control group,and the difference was statistically significant(P<0.05).The occupational benefit score of observation group was higher than that of control group,and the difference was statistically significant(P<0.05).The nursing level score of the observation group was higher than that of the control group,the difference was statistically significant(P<0.05).The core competency score of the observation group was higher than that of the control group,and the difference was statistically significant(P<0.05).Conclusion Incentive management has a positive impact on improving the work quality of nursing staff.It can reduce the professional burnout of nursing staff and improve their work engagement,sense of professional benefit and nursing level.