主动走向数字包容:老年人数字获得感的形成和作用机制

Initiatively Accessing Towards Digital Inclusion:A Study on the Formation and Mechanism of the Elderly'Sense of Digital Acquisition

[目的/意义]在建设数字包容体系的过程中,探究老年群体融入数字生活的数字获得感问题,聚焦老年群体融入数字包容体系的主动性,尝试解构老年群体数字获得感的形成和作用机制。[研究设计/方法]在梳理文献的基础上对老年人数字获得感进行扎根研究,借助NVivo12对访谈内容予以编码,探究老年人数字获得感的形成和作用机制,构建老年群体在数字包容环境中获得感作用机制概念模型,进一步探讨各因素间的作用关系及理论原理。[结论/发现]老年群体数字矛盾是数字惰性与连接需求之间的摩擦现象,是老年人主动产生数字技术应用行为的重要前置因素;老年群体数字技术应用行为中的自我实现获得感和公平参与获得感是决定其是否主动走向数字包容的关键因素;社会支持通过满足老年群体关怀需求影响其数字获得感,进而影响其融入的主动性。[创新/价值]关注老年群体的主动性,研究数字获得感的形成和作用机制,为探寻数智时代数字包容体系建设的特点和方向提供积极参考。

[Purpose/Significance]In the process of building a digital inclusion system,it is of great significance to explore the issue of the sense of digital acquisition for the elderly population in integrating into digital life,focus on the initiative of the elderly population in integrating into the digital inclusion system,and attempt to deconstruct the formation and mechanism of sense of digital acquisition for the elderly population.[Design/Methodology]Based on the literature review,this article applied the grounded theory to conduct a study on the sense of digital acquisition in the elderly.The interview content was encoded using NVivo12 software to explore the formation and mechanism of the sense of digital acquisition in the elderly.A conceptual model of the mechanism of the elderly people's sense of digital acquisition in the digital inclusive environment was constructed,and the relationship and theoretical principles between various factors were further explored.[Findings/Conclusion]The results show that the digital contradiction in the elderly population is a friction phenomenon between digital inertia and connectivity needs,and is an important antecedent factor in the development of digital technology application behavior;the sense of self actualization and fair participation in the application behavior of digital technology among the elderly population are the key factors determining whether they actively move towards digital inclusion;Social support affects the sense of digital acquisition of elderly people by meeting their care needs,which in turn affects their initiative to integrate.[Originality/Value]This study focuses on the initiative of the older population to study the formation and mechanism of digital access,and the findings provide a positive reference for exploring the characteristics and direction of the construction of a digital inclusion system in the age of digital intelligence.