数字化视角下的智慧图书馆场景化服务建构研究

Research on the Construction of Scenario-based Services in Smart Libraries from a Digital Perspective

数字化信息环境的背景下,高校图书馆信息服务的个性化、精准化、场景化服务对提升图书馆服务能力与提升用户满意度具有重要意义,本文旨在分析智慧图书馆场景化服务的建设理念的具体表现、建设的四大要素以及发展思考。数字化视角下智慧图书馆场景化服务的建设重点不仅仅是技术,也不仅仅是某一具体的服务场景构建,而是一套完整的赋予数据“生命”价值的生长体系,需要图书馆从战略发展、组织、平台建设、人才等多方面来全方位部署与合理规划。

In the context of digital information environment,the personalized,precise,and scenario based services of university library information services are of great significance for improving library service capabilities and enhancing user satisfaction.This article aims to analyze the specific manifestation of the construction concept of scenario based services in smart libraries,the four major elements of construction,and development considerations.The construction of scenario service-oriented smart libraries from a digital perspective should focus not only on technology,nor on the construction of specific service scenarios,but also on a complete growth system that endows data with“life”value.Libraries need to deploy and plan comprehensively and reasonably from multiple aspects such as strategic development,organization,platform construction,and talent.