数智驱动下标准情报场景化服务的价值创造机理研究

Research on the Value Creation Mechanism of Standard Information Scenario Service Driven by Digital Intelligence

数智化浪潮为标准情报工作积蓄了强大价值势能,由场景视角进一步丰富和发展标准情报服务的相关理论体系,有助于深入挖掘情报服务价值增长点,为推动情报服务高质量发展提供有力臂助。文章在阐述数智时代对标准情报场景化服务变革影响的基础上,对数智驱动标准情报场景化服务的内涵意蕴与现实特征加以分析。经由访谈调查明晰用户需求层次体系,建构标准情报场景化服务价值创造的要素关系模型,对其价值实现路径予以探究,并选取典型场景化应用案例进行验证。标准情报场景化服务是需求、资源、平台及流程等要素交织融合的价值创造过程,在情景感知、资源整合、技术支撑和场景服务的层级衔接联动中得以实现,据此提出相应的价值提升策略。

The wave of digital intelligence has accumulated a strong potential value for the standard information work.Further enriching and developing the relevant theoretical system of standard information service from the perspective of scenario will help to further explore the value growth point of information service and provide strong support for promoting the high-quality development.On the basis of elaborating the impact of the digital era on the transformation of standard intelligence scenario-based services,the article analyzes the connotation and reality of digital intelligence-driven standard intelligence scenario-based services.Through interviews and surveys,it clarifies the user demand hierarchy,constructs the elemental relationship model of value creation of standard intelligence scenario-based services,explores the path of its value realization,and selects typical scenario-based application cases for verification.The standard intelligence scenario-based service is a value creation process in which demand,resources,platforms and processes are intertwined and integrated,and it is realized in the hierarchical articulation and linkage of situational awareness,resource integration,technical support and scenario-based services,and corresponding value enhancement strategies are proposed accordingly.