元宇宙时代网络纠纷治理机制构建研究

Research on the Construction of Network Dispute Governance Mechanism in the Metaverse Era

元宇宙作为虚实交互的“互联网人类社会”,催生出以“虚实交互性”为特点的新型网络纠纷。以主权国家强制力作为保障的传统纠纷处理方式,以及元宇宙平台现有的包括智能合约、临时保护措施和平台仲裁等在内依托技术形成的纠纷预防措施,难以应对以虚实交互为典型特征的元宇宙时代网络纠纷。元宇宙时代网络纠纷的处理应当从“解决”走向“治理”,即在充分了解和尊重元宇宙社区交往底层逻辑的基础上,推动元宇宙社区自治秩序的逐步形成,在这个过程中进一步明确与细化元宇宙平台在社区治理和纠纷解决方面的边界责任,循序渐进推动元宇宙时代网络纠纷治理机制的形成。基于以上思路,结合元宇宙未来可能适用的发展场景,提出元宇宙平台纠纷治理机制的评估指标体系,为政府系统监测元宇宙平台内纠纷解决的状况与变化特点,科学全面评价元宇宙平台运行情况提供客观的评价标准,有助于推动元宇宙平台内部治理体系的形成,为元宇宙产业的长远发展保驾护航。

As the"internet human society"with virtual reality interaction,the meta universe has spawned a new type of network dispute characterized by"virtual reality interaction".The traditional dispute resolution method that relies on the coercive power of sovereign states as a guarantee,as well as the existing dispute prevention measures formed by technologies such as smart contracts,temporary protection measures,and platform arbitration on the metaverse plaform,feel helpless in the face of network disputes in the metaverse era characterized by virtual and real interaction,making it difficult to achieve effective resolution of disputes.The handling of network disputes in the era of the metaverse should move from"resolution"to"governance",that is,on the basis of fully understanding and respecting the underlying logic of communication in the metaverse community,promote the gradual formation of the autonomous order of the metaverse community,further clarify and refine the boundary responsibilities of the metaverse platform in community governance and dispute resolution,and gradually promote the formation of the network dispute governance mechanism in the era of the metaverse.Based on the above ideas and combined with the possible development scenarios of the metaverse in the future,an evaluation index system for the dispute governance mechanism of the metaverse plaform is proposed.This provides objective evaluation standards for the government to monitor the status and characteristics of dispute resolution within the metaverse platform,scientifically and comprehensively evaluate the operation of the metaverse platform,and helps to promote the formation of the internal governance system of the metaverse platform,safeguarding the long-term development of the metaverse industry.