治疗性沟通联合微信干预在喉内镜检查患者中的应用效果

Application effect of therapeutic communication combined with WeChat intervention in patients with laryngoscopic examination

目的观察治疗性沟通联合微信干预在喉内镜检查患者中的应用效果。方法选取喉内镜检查患者220例,将常规干预患者110例纳入对照组,行治疗性沟通联合微信干预患者110例纳入观察组,比较2组心境状态、依从性、患者满意度及不良反应。结果2组干预前心境状态中抑郁-沮丧、迷惑-混乱、疲乏-迟钝、愤怒-敌意、精力-活力、紧张-焦虑各项评分差异均无统计学意义(P>0.05),干预后观察组各项评分低于对照组,差异有统计学意义(P<0.05)。观察组复查、护理、治疗依从性评分均高于对照组,差异有统计学意义(P<0.05)。2组干预前沟通及健康教育、护理技术、护理态度、检查环境评分差异均无统计学意义(P>0.05),干预后观察组评分均高于对照组,差异有统计学意义(P<0.05)。观察组出现不良反应2例(1.82%),少于对照组的9例(8.18%),差异有统计学意义(P<0.05)。结论治疗性沟通联合微信干预用于喉内镜检查患者,可改善其心境状态及依从性,提升患者满意度,减少不良反应。

Objective To observe the application effect of therapeutic communication combined with WeChat intervention in patients with laryngoscopic examination.Methods A total of 220 patients with laryngoscopic examination were selected,and were randomly divided into control group receiving routine interventions and observation group receiving therapeutic communication and WeChat intervention,with 110 cases in each group.The mood status,compliance,patient′s satisfaction degree,and adverse reactions were compared between two groups.Results Before intervention,there were no significant differences in depression-dysphoria,confusion-disorientation,fatigue-sluggishness,anger-hostility,energy-vitality and tension-anxiety between the two groups(P>0.05);after the intervention,these scores in the observation group were significantly lower than those in the control group(P<0.05).The observation group demonstrated significant higher compliance scores in re-examination,nursing and treatment compared to the control group(P<0.05).Before intervention,there were no significant differences in scores of communication and health education,nursing techniques,nursing attitudes,and examination environment between the two groups(P>0.05);after intervention,the observation group showed significant higher scores of items mentioned above than the control group(P<0.05).The incidence of adverse reactions was 1.82%(2 cases)in the observation group,which was significantly lower than 8.18%(9 cases)in the control group(P<0.05).Conclusion Application of therapeutic communication combined with WeChat intervention can improve mood states and compliance of patients with laryngoscopic examination,enhance patient′s satisfaction degree,and reduce adverse reactions.