市场品质不良再发防止体制研究与运用

Research and Application of a System to Prevent Recurrence of Market Quality Issues

为了持续降低市场品质不良率,降低保修成本,G公司基于不良品再发防止理念构筑了市场品质不良再发防止管理体制。团队对市场品质不良的解析结果在下一车型检证中的运用进行了系统性思考,建立了包括市场品质解析、检证观点提取、过往不良数据库和再发防止检证实施的标准化管理流程,确保了所有完成推进的市场品质不良项目均能得到更加有效的再发防止管理,实现了各车型市场品质的稳定提升。

In order to continuously reduce the complaint rate of market quality and lower warranty costs,G Company has constructed a management system for preventing the recurrence of market quality issues based on the concept of defect recurrence prevention.The team systematically applied the analysis results of market quality issues to the verification of the next vehicle model,establishing a standardized management process that includes market quality analysis,extraction of prevention perspectives,management of past defect databases,and implementation of recurrence prevention verification.This ensured that all completed projects addressing market quality issues received more effective recurrence prevention management,leading to a stable enhancement of market quality across all vehicle models.