摘要
以购买服务中的购买主体、消费主体、承接主体在需求管理中的主体类型、主体范围和主体作用为依据,可以搭建起基层政府购买农村公共文化服务需求管理的三方主体分析框架。基于该分析框架的考量表明:购买主体应通过建立系统性的信息调查体系、完善需求信息采集的方式方法进行需求调查,通过对信息进行分类和筛选来推进需求整合,通过选择好承接主体、加强监督管理来推动需求满足;消费主体应通过个体化表达和组织化表达进行需求表达,通过完善制度规范、拓展需求表达渠道来健全需求表达途径;承接主体应通过专业化需求识别、参与式需求识别来精准把握消费主体需求,通过培育承接主体专业化服务能力、注重消费主体需求导向来推进需求供给。
Based on the main types,scope and roles of the purchasing subject,the consuming subject and the undertaking subject in the demand management in service purchasing,Tripartite Subject analysis framework for the demand management of rural public cultural services purchased by the grass-roots government can be established.Considerations based on this analysis framework indicates that the purchasing subject should conduct demand surveys through the establishment of a systematic information investigation system and improvement of methods for collecting demand information.Demand integration should be promoted by classifying and screening of information,and demand satisfaction should be advanced through the selection of suitable undertaking subjects and strengthened supervision and management.The consuming subject should express their demands through individualized and organized means,and the avenues for expressing demands should be improved through the enhancement of institutional norms and expansion of channels.The undertaking subject should accurately grasp the demands of consuming subject through professional demand identification and participatory demand identification.Demand supply should be promoted through the cultivation of specialized service capabilities of undertaking subjects and a focus on consumer-oriented demands.
作者
龚建艳
周义程
GONG Jian-yan;ZHOU Yi-cheng(School of Politics and Public Administration,Soochow University,Suzhow 215123,China;Soochow University Think Tank Government Governance Research Center,Soochow University,Suzhow 215123,China)
出处
《哈尔滨工业大学学报(社会科学版)》
2024年第3期40-48,共9页
Journal of Harbin Institute of Technology(Social Sciences Edition)
基金
江苏省社会科学基金重点项目“空间整合视角下江苏政府购买社区居家养老服务监管体系研究”(22ZZA003)
江苏高校哲学社会科学优秀创新团队项目“地方政府与社会治理”(NH33710921)。
关键词
基层政府
社会力量
农村公共文化服务
购买服务
需求管理
grassroots government
social forces
rural public cultural services
purchase of services
demand management