社区“数智适老化”服务的要素模型——基于北京、天津、上海、深圳和浙江五地政策文本的扎根分析

Element Model of Community"Digital Intelligence and Adaptive Aging"Services——Grounded analysis based on policy texts in Beijing,Tianjin,Shanghai Shenzhen and Zhejiang

基于老年群体需求,以“智慧适老”为切口,持续推进“适老”服务智能化发展,在“适老”的过程中为老人“赋权”,这是社区“数智适老化”服务与传统养老服务的主要区别。本研究以扎根理论为研究方法,通过系统分析北京、天津、上海、深圳和浙江五地的政策文本,建构社区“数智适老化”服务的要素模型,即现实条件、需求构成、政府职能、技术赋权、技术赋能、协同治理。衡量社区“数智适老化”服务水平应从前因背景、内外动力、路径选择三方面考虑。

Based on the needs of the elderly,taking"smart aging"as the starting point,we will continuously promote the intelligent development of"ageing-friendly"services and"empower"the elderly in the process of"aging-friendly",This is the main difference between the community's"digital smart aging"service and the traditional elderly care services.This study uses grounded theory as research method and systematically analyzes policy texts in five places:Beijing,Tianjin,Shanghai,Shenzhen,and Zhejiang province to construct a factor model of community"digital intelligence and adaptive aging"services,namely,actual conditions,demand composition,government functions,technology empowerment,technology empowerment,and collaborative govermance.To measure the community's"digital intelligence and adaptive agings"ervice level,we consider three aspects:antecedent background,internal and external motivation,and path selection.