某三甲医院医护人员工作满意度调查及影响因素分析

A Survey on Job Satisfaction of Medical Staff in a Top-Tier Hospital and Analysis of Influencing Factors

目的调查天津市胸科医院医护人员的工作满意度情况及影响因素分析。方法对2023年6月天津市胸科医院全体在职医护人员进行抽样式问卷调查,调查内容包括个人基本情况、满意度情况和工作压力情况3个部分,对调查结果进行logistic回归分析,分析医护人员工作满意度的影响因素。结果共发出和回收调查问卷562份,其中有效问卷540份,问卷回收有效率为96.09%,医护人员对于工作满意度的总均分为(3.78±1.41)分,总体满意率为68.0%;其中对于工作本身的满意度最高(74.4%),对收入的满意度最低(58.0%)。在工作压力方面,受到人际关系方面的压力最小,为(1.16±0.45)分;受到工作繁忙休息时间少方面的压力最大,为(3.12±1.24)分。logistic回归分析结果显示,婚姻状况、工作压力、工作年限、职称和夜班频率等对工作满意度均有影响(P<0.05)。结论天津市胸科医院医护人员对工作的总体满意度水平尚可,针对满意度偏低的问题应该予以重视,以提高医护人员对工作的满意度。

Objective To investigate the job satisfaction of all medical staff in Tianjin Chest Hospital and analyze the influencing factors.Methods A sample questionnaire survey was conducted among all the medical staff working in Tianjin Chest Hospital in June 2023,including personal basic information,job satisfaction and work pressure.logistic regression analysis was performed on the survey results to analyze the influencing factors affecting the job satisfaction of medical staff.Results A total of 562 questionnaires were sent out and 540 valid ones were collected,with an effective response rate of 96.09%.The overall satisfaction score for medical staff was(3.78±1.41)points,with a general satisfaction rate of 68.0%.The highest satisfaction was found in the job itself(74.4%),while the lowest was in income(58.0%).In terms of work pressure,the smallest pressure came from interpersonal relationships(1.16±0.45)points,while the largest came from heavy workload and less rest time(3.12±1.24)points.Logistic regression analysis showed that marital status,work pressure,years of service,title,and frequency of night shifts all had an impact on job satisfaction(P<0.05).Conclusion The overall job satisfaction level of medical staff in Tianjin Chest Hospital is acceptable,but attention should be paid to the issue of low satisfaction,so as to improve the job satisfaction of medical staff.