叙事医学视野下儿童发热门诊的人文关怀探索与实践

Exploration and practice of humanistic care in children’s fever clinics from the perspective of narrative medicine

为了探索人文关怀在儿童发热门诊的应用,广州市妇女儿童医疗中心儿童发热门诊以叙事医学为指导理念开展了相关研究。阐述儿童发热门诊存在的医疗人文困境与叙事照护需求,从护士职业叙事能力与人文关怀能力培养、叙事性患教为特色的健康小讲堂的开设、儿童及家属的就诊焦虑缓解、叙事护理相关支持与爱心服务等四个维度着重探讨具有中国特色的儿科叙事医学实践路径。旨在提高儿童发热门诊护士的叙事照护能力,为儿童患者开发出能消除就医恐惧的方法,保护儿童身心健康;为家长提供关怀、支持及情感表达的载体;为护士通过叙事反思实现职业成长奠定基础。从而助力医患之间建立生命叙事共同体关系,共同探索生命的意义。

To explore the application of humanistic care in children’s fever clinics,the children’s fever clinics of Guangzhou Women and Children’s Medical Center conducted relevant research using narrative medicine as a guiding concept.This paper elaborated on the medical humanistic dilemmas and narrative care needs in children’s fever clinics,and focused on exploring the practice paths of narrative medicine in pediatric with Chinese characteristics from five dimensions,including the cultivation of nursing staff’s abilities of professional narrative and humanistic care,the establishment of health lectures featuring narrative patient education,the alleviation of medical anxiety for children and their families,related support of narrative nursing,and caring services.The aim was to improve the narrative care ability of nurses in children’s fever clinics,develop methods for pediatric patients that can eliminate the fear of seeking medical treatment,and protect children’s physical and mental health.A carrier of care,support,and emotional expression can be provided for parents.The foundation for nursing staff to achieve professional growth through narrative reflection can be laid.Thus,it can assist in establishing a life narrative community relationship between doctors and patients,and jointly explore the meaning of life.