持续质量改进在门诊“一医一患一诊室”管理中的应用效果

Application Effect of Continuous Quality Improvement in Management of“One Doctor,One Patient and One Consulting Room”

基于2022年1—6月期间的某医院门诊管理情况,成立持续质量改进小组,评估并改进门诊问题,观察2022年7—12月期间门诊管理情况,探究持续质量改进在门诊“一医一患一诊室”管理中的应用效果。改进后门诊“一医一患一诊室”执行率由54%提升至88%,明显高于改进前,数据差异有统计学意义(P<0.05)。

Based on the outpatient management of a hospital from January to June 2022,a continuous quality improvement team was established to evaluate and improve outpatient problems.The outpatient management from July to December 2022 was observed,and the application effect of continuous quality improvement in the management of“one doctor,one patient and one consulting room”in outpatient services was explored.After the improvement,the implementation rate of“one doctor,one patient and one consulting room”in outpatient services was increased from 54%to 88%,which was significantly higher than that before the improvement,and the data difference was statistically significant(p<0.05).