医院统一支付对账平台建设及应用实践

Construction and application of hospital unified payment and reconciliation platform

目的:通过统一支付对账平台建设与应用,方便患者快捷支付提升就医体验,增加系统的灵活扩展性,实现财务工作的精细化管理。方法:建设统一支付对账平台,围绕该平台集成各业务系统与支付渠道。实现异常账系统自动处理、收费窗口人工处理、对账后处理。基于对账平台可以实现三方自动对账以及资金归集的灵活设置。结果:完成统一支付对账平台建设,在应用中进一步优化流程,完善系统。结论:通过统一支付对账平台的建设与应用,有效缓解排队缴费现象,可以快速灵活接入新的业务,减少大量系统重复建设工作,全面高效地实现财务工作精细化管理。

Objective Through the construction and application of a unified payment and reconciliation platform,it is convenient for patients to make quick payments and improve their medical experience,increase the flexibility and scalability of the system,and achieve the fine management of financial work.Methods A unified payment and reconciliation platform was built to integrate various business systems and payment channels around the platform,where automatic processing of abnormal account systems,manual processing of charge window and post-reconciliation processing were realized.Based on the reconciliation platform,flexible setting of tripartite automatic reconciliation and fund collection can be achieved.Results The construction of a unified payment and reconciliation platform was completed,which optimized the process and improved the system in the application.Conclusion Through the construction and application of the unified payment and reconciliation platform,the phenomenon of queuing and payment can be effectively alleviated,new services can be quickly and flexibly connected to reduce a large number of repetitive system construction work,and the fine management of financial work can be realized comprehensively and efficiently.